Hospitality

Hospitality

Thursday, 30 October 2014

FIREFLY, BEYOND CONVENIENCE..


MEET ORANGE, YOUR NEW CRUSH




Firefly Sdn Bhd is a full-service point-to-point carrier and a full subsidiary of Malaysia Airlines. Its head office is located on the grounds of Sultan Abdul Aziz Shah Airport in Subang, Selangor. It claims to be the first community airline in Malaysia. Firefly operates from two hubs - Sultan Abdul Aziz Shah Airport Subang, Selangor and Penang International Airport. The airline's first flight was on April 3, 2007, from Penang to Kota Bharu. Even though Firefly is 100% owned by Malaysia Airlines, it has a separate management. Firefly focuses on serving the dynamic Malaysia, Indonesia, Thailand and Singapore growth region, populated by more than 70 million people. Based on survey by WhichAirline.com, Firefly airline is the cheapest airline in the world.

Its destinations

Firefly flies from their main hub in Subang (Kuala Lumpur) to Penang, Langkawi, Kota Bharu, Kuala Terengganu, Kerteh, Johor Bahru and Alor Setar. Regional routes include Thailand (Koh Samui) and Indonesia (Medan, Pekanbaru, Batam). Firefly also flies to Singapore from Subang (Kuala Lumpur), Ipoh and Kuantan.

Firefly also operates from their Penang hub offering flights from Penang to Subang (Kuala Lumpur), Kota Bharu, Kuantan and Langkawi. Regional routes include Thailand (Phuket, Koh Samui) and Indonesia (Banda Aceh, Medan).

Firefly’s characterictics
Firefly offers you convenience and seamless service in your short-haul air travel. The Firefly travel experience is simple and aims to set the standard for service with its commitment to deliver hassle-free regional connectivity to the passengers.
With their All-in fare pricing, here’s what you can expect when you fly with Firefly.

Why MUST choose Firefly ?


Complimentary Refreshments
The passengers could enjoy complimentary refreshments when on board whereas Firefly flight served by the attentive cabin crew. For flights above 1 hour and 20 minutes, additional snacks are also available for purchase.

Fast & Easy Boarding                    
It is the best solution for time sensitive travellers because Firefly allows you to check-in 30 minutes before flight departure time with less than just five-minute walk to the boarding gate.

Baggage Allowance
The passengers would receive 20kg of checked-baggage allowance at no additional charge. For heavier checked- baggage requirements, passengers can top-up in categories of 25kg, 30kg or 35 kg online, through call center or at any of the sales offices.

Convenient City Airport
You could fly directly into Kuala Lumpur’s city airport when you fly with Firefly! Avoid the additional expense and unpredictability when travelling to KLIA. Firefly flies out of Skypark Terminal at Sultan Abdul Aziz Shah (SAAS) Airport, Subang, just minutes from the heart of Kuala Lumpur.

Web Check-in
You could save time and avoid long queues with the web check-in option. Currently this feature is only available for flights within Malaysia and to and from Singapore only. Great news is this facility will soon be available for Indonesian and Thailand flights.

pro and cons

As for flying will Firefly, most passenger comments that they have experienced no problems choosing this aircraft.
(+) The aircraft was near new and very clean.
(+) With pleasant cabin’s crews.
(-) Some passengers were concerned on reliability of firefly airlines. They were worried about what was the option if their planes were cancelled. Because this matter quite commonly happened.






LINKS :







       


1 comment:

  1. Yes,actually my girlfriend once been facing the `unannounced` last call for the flight with this airline..her flight to kb was missed due to this unannounced incident..the airline should take this thing very seriously because they claimed to be the conveniest airline for malaysian traveling within the country..it is a bit confusing about this misbehaviour incident..T_T

    ReplyDelete